About Us

Surfin is a collaboration between UX Refinery in South Africa and SCLA Research in Malta, bringing together global expertise and regional insight to deliver research that drives smarter business decisions. While we provide services globally, our specialisation lies in the European Union and South Africa, offering a unique perspective on market dynamics and user behaviour in these key regions.

We believe in the power of understanding, whether it’s market dynamics, user behaviour, or customer preferences.

Our vision is to help businesses unlock valuable insights that lead to better strategies, innovative products, and exceptional user experiences. By transforming data into actionable insights, we equip you to anticipate change, drive growth, and stay ahead of the competition.

What we do

Surfin is more than just a research agency; we’re your dedicated partner in uncovering the information that matters most. Through close collaboration with your team, we create tailored research plans that deliver clear, actionable results. Whether you’re seeking to optimise a product, improve customer experiences, or understand shifting market conditions, our rigorous methodologies and expert analysis ensure you get the insights you need to make impactful decisions.

Our approach combines a thorough understanding of both qualitative and quantitative research methods, providing you with a full spectrum of insights. From in-depth user testing and market analysis to customer segmentation, we deliver the comprehensive research solutions you need to drive success.